At STILETTOZ, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, shop for shoes, or engage with our services.
We gather the following types of information when you interact with our website:
Personal Information: This includes your name, email address, phone number, and shipping and billing addresses.
Purchase Information: Details of your orders, payment information (processed via secure payment gateways), and purchase history.
Technical Data: This includes your device type, browser details, IP address, operating system, and geographic location.
Customer Service Interactions: Any correspondence through email, live chat, or support tickets.
Site Usage Data: Information on your website activity, such as browsing behavior, pages viewed, and session time (via cookies and analytics).
We use the information we collect for the following purposes:
To process your orders and manage deliveries.
To communicate with you about your order status, shipping updates, and customer service inquiries.
To improve the functionality and design of our website and enhance your overall shopping experience.
To send promotional offers and marketing emails, but only if you have opted in.
To detect and prevent fraudulent transactions and ensure site security.
To provide a better experience, we use cookies and similar technologies. These allow us to:
Remember your preferences for future visits, making your shopping faster and easier.
Analyze site traffic and user behavior to improve our website’s performance.
Personalize your shopping experience by offering relevant product recommendations.
You can control or disable cookies through your browser settings, but please note that some features of the website may not function correctly if cookies are disabled.
We may share your information with trusted third-party service providers, including:
Payment Processors: To securely process your payments.
Shipping & Logistics Partners: To fulfill your orders and track deliveries.
Marketing & Analytics Providers: To help improve our services and communication with you.
These third parties are contractually obligated to keep your data secure and are restricted from using it for any purpose other than providing the services we’ve requested.
Your privacy and data security are of utmost importance to us. We implement advanced security measures, including encryption, to protect your personal information from unauthorized access. While we take all necessary precautions, please be aware that no online data transmission is 100% secure. We recommend you choose strong passwords and keep your account details private.
You have control over your personal data, including the ability to:
Review, update, or correct your personal information at any time.
Request the deletion of your data, subject to certain legal restrictions.
Opt out of marketing emails and promotional messages.
To exercise these rights, simply reach out to us at [email protected].
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or maintain personal information from children. If we become aware that we have unintentionally gathered information from a child under 13, we will take immediate steps to delete such data.
We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on this page, with the latest revision date noted. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
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